Frequently Asked Questions
Everything you need to know about shopping at CURIO.
What is your return policy for designer items?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain exclusive collections and sale items may be marked as final sale.
Do you offer international shipping?
Yes, CURIO ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of your order.
How can I ensure I am choosing the correct size?
Since we curate pieces from various global designers, sizing can vary. We provide a detailed size guide on each product page, and our stylists are available via chat to provide specific measurements.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to ensure your personal and financial information is fully protected during every transaction.
Can I pick up my online order at the Faena Bazaar boutique?
Yes, we offer an 'In-Store Pickup' option at checkout. Once your order is processed, you will receive an email notification letting you know it is ready for collection at our Miami Beach location.
Are the products sold on CURIO authentic?
Every item sold at CURIO at Faena Bazaar is 100% authentic. We work directly with designers and authorized distributors to ensure the integrity of our curated collection.