Returns & Exchanges
At CURIO at Faena Bazaar, we strive to ensure your designer selections exceed expectations; however, if you are not entirely satisfied, we accept returns on unworn, tagged items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original luxury packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it to the outside of your return parcel.
Quality Inspection & Refund
Once our curated team inspects the garment's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing